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Demo Health System · Root-cause insights across the trailing 28 days.
Showing findings across all clinics. Choose a clinic to see its findings and actions.
What happened: Endocrinology Clinic has the lowest room utilization of any clinic at 41.7%.
Likely driver: A combination of below-target booking density, idle gaps between visits, and elevated no-shows.
Impact: 77,137 min of available room time went unused in the selected period.
Suggested next action: Tighten scheduling templates, backfill cancellations, and review whether room supply exceeds demand for this specialty.
What happened: Average room turnover in Endocrinology Clinic is 23.9 minutes, well above a lean target.
Likely driver: Procedure-heavy room cleaning, supply restocking, or staff availability for turnover.
Impact: Excess turnover is non-bookable time; trimming it directly frees capacity for additional visits.
Suggested next action: Pre-stage rooms, parallelise cleaning with documentation, and right-size turnover buffers by appointment type.
Affected clinics (most mismatches first): Eye Center, Orthopedic Center, ENT Clinic, Neurology Clinic +6 more
What happened: 2,497 schedule records (8.1%) do not match between the EHR and Finance system feeds; the most common issue is "missing_in_finance".
Likely driver: Point differences in time, room, and duration between the two systems even though both feeds are current.
Impact: Reconciliation gaps undermine trust in capacity numbers and can double-count or miss visits.
Suggested next action: Resolve time/room mismatches starting with the highest-volume clinics.
Affected providers: Provider END05 (Endocrinology Clinic), Provider DER17 (Dermatology Clinic), Provider END10 (Endocrinology Clinic), Provider DER19 (Dermatology Clinic) +10 more
Affected clinics: Endocrinology Clinic, Dermatology Clinic
What happened: Several providers, led by Provider END05 (52.3% late starts), routinely begin after the scheduled time.
Likely driver: Provider-driven start delays — earlier visits overrunning, late arrivals, or pre-visit documentation time.
Impact: Late starts cascade through the day, compressing later slots and pushing avoidable idle and overtime.
Suggested next action: Share provider-level start-time reports, stagger first-appointment buffers, and protect documentation time.
Affected days: 2026-10-12 (17.3%), 2026-10-05 (16.6%), 2026-10-20 (16.4%)
What happened: Baseline no-show rate is 8.0%, but 3 days spiked as high as 17.3%.
Likely driver: Clustered no-shows, consistent with reminder gaps or external factors (weather, holidays) on specific dates.
Impact: Each no-show leaves a fully-staffed room idle for the scheduled duration, directly lowering utilization.
Suggested next action: Enable targeted reminders for high-risk slots and consider controlled overbooking on historically high-no-show days.
Affected clinics (most blocked time first): Endocrinology Clinic, Dermatology Clinic, Neurology Clinic, Eye Center +6 more
What happened: 193 room blocks removed 17,640 min from bookable capacity.
Likely driver: Maintenance, training, administrative holds, and a few rooms with mapping issues recorded as unmapped blocks.
Impact: Blocked time reduces the available-minutes denominator; avoidable blocks suppress true capacity.
Suggested next action: Audit recurring blocks, consolidate maintenance into low-demand windows, and resolve unmapped rooms.
Affected clinics: All clinics
What happened: Utilization dips at the start and end of the week relative to Tuesday–Thursday.
Likely driver: Synthetic demand seasonality — typical of elective specialty scheduling patterns.
Impact: Predictable weekly troughs leave recoverable capacity on Mondays and Fridays.
Suggested next action: Shift flexible visit types and outreach toward Monday/Friday to smooth the weekly curve.